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It’s not just about tools—it’s about solutions that actually work!
Some of the best ideas don’t come from boardrooms.
They happen over coffee, in the middle of a rant, when someone’s finally had enough of the way things are.
While 3 entrepreneurs were at lunch, one of our co-founders, Rashmi, shared her frustration with the challenges of Saas deployment. After eight months of struggling to roll out a new platform, the project continues to face delays, confusion, and unexpected roadblocks. Dom, another one of our co-founders, suggested that AI could be the answer. But not just AI alone—implementation, expertise, and strategy too. And just like that, saasgenie was born.
Working in Professional Services, he watched customers spend millions on SaaS investments—only to struggle with implementation and end up with very little ROI. The problem wasn’t the software. The problem was how businesses were set up for success (or, in most cases, weren’t).
They sat there, thinking:
And just like that, saasgenie was born.
Not as another SaaS vendor.
Not as another consulting firm.
But as a team that rolls up its sleeves, gets in the trenches, and makes software actually work for businesses.
Because at the end of the day, that’s what we love doing—solving real problems for real people.
No fluff. No jargon. Just real solutions, real results, and maybe—a little magic.
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Scaling SaaS solutions for CX since 1996 Ex-Freshworks | Ex-Deloitte & Touche
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Driving client satisfaction since 2006. Ex-Google | Ex-Walmart | Ex-Cisco
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Delivering ITSM solutions since 1997. Ex-Freshworks | Ex-Turner | Ex-Hexaware
